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IRWIN MITCHELL LLP

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Compare client reviews, services, team members and contact details for IRWIN MITCHELL LLP in London.

4.5 (851 reviews)
SRA Regulated (570654) London
Client rating 4.5/5 851 reviews
Would recommend from approved reviews
Regulation SRA No. 570654
Services listed 10 areas of law Team 0 professionals listed
Trust summary

Client review snapshot

Use these signals to judge service quality before contacting the firm.

4.5
Excellent
Based on 851 reviews
Excellent
80% 4
Very Good
0% 0
Good
0% 0
Poor
0% 0
Awful
20% 1
— Recommendedby clients
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Service rated 4.5/5based on reviews
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About IRWIN MITCHELL LLP

No description available for this branch.

Legal Services

Civil Liberties Human Rights Commercial Property Company & Commercial Divorce Employment Law Litigation Law Mental Health Personal Injury Residential Conveyancing Wills, Trusts & Probate
Regulated by: Solicitors Regulation Authority

Areas of expertise

The areas of expertise that IRWIN MITCHELL LLP offers, and how many other firms on ReviewAsolicitor also cover each one.

Practice Area Firms in London Firms nationally
Civil Liberties Human Rights 88 309
Commercial Property 978 6,413
Company & Commercial 1,292 5,821
Divorce 1,154 7,108
Employment Law 939 5,022
Litigation Law 1,453 6,753

Reviews

Verified reviews imported from Google

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K

Kelan Scullion

Review left 1 month ago Verified
I had the pleasure of working with Jasmin and Catriona during my settlement agreement process. They were both extremely thorough, taking the time to explain the terms and conditions in detail and providing clear, practical advice throughout.

They were responsive, communicative, and a pleasure to deal with from start to finish. Their prompt turnaround and professional support helped make what could have been a stressful situation much more manageable.

I would highly recommend their services to others.
J

jouseph1987

Review left 1 month ago Verified
I hired them to claim compensation for my
Disabled brother falling on his nose and breaking it due to carers neglect

am extremely disappointed with the service I received from this law firm. Throughout my case, there was a complete lack of communication, professionalism, and accountability.

My case was repeatedly passed between different case handlers, resulting in confusion, delays, and a lack of continuity. It often appeared that nobody had a full understanding of my case or was taking responsibility for progressing it properly.

Despite numerous attempts to contact the firm by phone and email, my enquiries were frequently ignored or left unanswered for extended periods. I was forced to continually chase for updates and received very little proactive communication regarding the status of my case.

The worst case handler was (Sarah Finner)

The level of neglect and poor client care I experienced became so serious that I felt compelled to involve the Legal Ombudsman. Unfortunately, the firm's handling of my concerns did little to restore confidence, and the issues persisted despite my efforts to seek a resolution.

I entrusted this firm with an important legal matter and expected a professional service. Instead, I experienced poor communication, repeated changes in case handlers, and a lack of attention to my case. Based on my experience, I would not recommend this firm to anyone seeking reliable legal representation.

I have email evidence for anyone seeking to see the level of unprofessionalism this firm has put out

My case was thrown out of court because Irwin mitchel neglect,

Irwin mitchel offered £350 as a compensation to their neglect when the case was worth £20000 of compensation to my disabled brother
J

Jakir Ahad

Review left 2 months ago Verified
I reached out to three highly rated solicitors’ firms I found on Google. Two initially responded to gather details for a quote, but neither followed up afterwards. Irwin Mitchell, however, responded promptly and professionally from the outset.

I would especially like to thank Lara Massarella and Shazia Shah, who handled my employment matter. I was working to a very tight deadline, and they responded quickly throughout the process. Even before formally taking me on as a client, they took the time to listen and provided helpful initial guidance.

They were always responsive by both email and phone. If I called and they were unavailable, they would always return my call. I contacted them fairly frequently, and they remained consistently professional, patient, and supportive throughout.

They handled my case with genuine care and empathy, and their expertise in employment law was evident from start to finish. Thanks to their hard work and support, we achieved the outcome I was hoping for.

I would not hesitate to use their services again and would happily recommend Irwin Mitchell to others.
O

Orhan IHSANOGLU

Review left 3 months ago Verified
I cannot recommend Shazia Shah and Lara Massarella highly enough. From start to finish, they provided an exceptional level of professional service. Shazia is truly extraordinary—not only for her rapid response times but for the deep level of ownership and dedication she brings to her work. She was reachable even on weekends and stood by me as a client from day one, providing strategic guidance that was both commercially savvy and personally supportive. If you need an employment lawyer who will truly fight your corner, look no further than Shazia and her team at Irwin Mitchell.
G

Gordon Murray

Review left 3 months ago Verified
I had an excellent experience working with Danielle in the London employment department during what could have been a very stressful time. She guided me through my redundancy agreement with clarity, professionalism, and genuine care. Every aspect of the process was explained in plain terms, making sure I fully understood my rights and options before making any decisions.

What stood out most was her attention to detail and responsiveness. She reviewed the agreement thoroughly, highlighted key points I might have otherwise overlooked, and ensured that everything was fair and in my best interest. Her advice was practical, balanced, and clearly rooted in strong expertise.

Thanks to her support, I felt confident and reassured throughout the entire process. I wouldn’t hesitate to recommend her services to anyone needing clear, reliable legal guidance, especially in sensitive employment matters.

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Firm Activity

0% of reviews replied to
Usually responds within 48 hours
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Ratings by Service

Overall experience
4.2
Value For Money
0.0
Communication
0.0
Approachability
0.0
Legal knowledge
0.0

Opening Hours

Mon 09:00 – 17:30
Tue 09:00 – 17:30
Wed 09:00 – 17:30
Thu 09:00 – 17:30 (Open now)
Fri 09:00 – 17:30
Sat Closed
Sun Closed

Typical hours — contact firm to confirm

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