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POOLE ALCOCK LLP

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Compare client reviews, services, team members and contact details for POOLE ALCOCK LLP in Sandbach, CHESHIRE.

4.6 (82 reviews)
SRA Regulated (408247) Sandbach
Client rating 4.6/5 82 reviews
Would recommend from approved reviews
Regulation SRA No. 408247
Services listed 11 areas of law Team 0 professionals listed
Trust summary

Client review snapshot

Use these signals to judge service quality before contacting the firm.

4.6
Excellent
Based on 82 reviews
Excellent
40% 2
Very Good
0% 0
Good
0% 0
Poor
20% 1
Awful
40% 2
— Recommendedby clients
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Service rated 4.6/5based on reviews
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About POOLE ALCOCK LLP

No description available for this branch.

Legal Services

Children Commercial Property Company & Commercial Criminal Defence All Divorce Employment Law Litigation Law Personal Injury Probate Residential Conveyancing Wills, Trusts & Probate
Regulated by: Solicitors Regulation Authority

Areas of expertise

The areas of expertise that POOLE ALCOCK LLP offers, and how many other firms on ReviewAsolicitor also cover each one.

Practice Area Firms in Sandbach Firms nationally
Children 3 3,968
Commercial Property 4 6,413
Company & Commercial 3 5,821
Criminal Defence All 2 3,173
Divorce 5 7,108
Employment Law 4 5,022

Reviews

Verified reviews imported from Google

Filter:
D

David Webster

Review left 2 months ago Verified
Tried 3 times to get hold of someone the phone just rang and then cut off. Time 16:55 15th May. Not a good start when you are looking to appoint a solicitor to act for your business.
C

Chris May

Review left 4 months ago Verified
So very disappointed, my folks are now both deceased, expected so much more.
Trying to sort the family estate. Dad’s Will is lodged with these guys.
Initial contact was great and handled so professionally and well from the Sandbach office.
Unfortunately the ‘new enquiries’ team were all at lunch, so I had to wait for a call back.
Lola called me, listened then checked and confirmed that my folks wills are held in their records, saying I could arrange 1hour, no fee discussion to understand options for probate, followed up with an email siting engagement for a commitment of £670.00 plus VAT.
Challenged this via email on receipt, received a call next day from Lola stressing it was a ‘system error’ and no charge required.
Visited local office today, met with Daisy, conversed, saw original will, talked options.
Seems if I go down simple DIY probate route, £60 to obtain my Dads will.
No records of house deeds, unless I engage them to investigate.
I’m bereaved, never done this before and trying to find my way.
Frustrated, upset and sorting a funeral…
Buyer beware.
J

Jen Shepherd

Review left 9 months ago Verified
Absolutely shocking service!
These are my buyers solicitor and have caused no end of problems.
Chain free, empty property has been ongoing for 5 months due to the sheer incompetence of this firm with still no exchange or completion date.
After lots of chasing from my solicitor, the estate agent, the buyer and 10 weeks from receiving contract pack, they raised enquiries. These were sent back the same day and all standard enquiries. This was the first day of September. It's now mid October and I am now pulling out this week as the seller as we have continued to chase and been assured after 2 weeks they were preparing a final report. 6 weeks later and today the buyers solicitor, Emily, had only said she will begrudgingly look at enquiries today!!
I would not instruct this firm at all, they lack basic communication and the ombudsman is now our next step for poor service and inability to do their job.
They have stalled at every opportunity
W

Will Holliday

Review left 1 year ago Verified
Great firm! We were worried using a firm that weren’t local, but there were really good. Paperwork was send next day delivery, all questions answered promptly. Superb all round!
T

Tessa Elcock

Review left 5 years ago Verified
The level of support and understanding from the team was incredible. They made sure I understood the process. The level of communication was outstanding, they were happy to explain any queries I had at any point along the way.
I felt the work they delivered was outstanding. I have always said anybody can do the job they are hired to do but Helen and the team showed me that they take great pride in their job and with their clients.
Thank you for helping us find peace 💞

Our team at POOLE ALCOCK LLP

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Locations

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Firm Activity

0% of reviews replied to
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Ratings by Service

Overall experience
2.8
Value For Money
0.0
Communication
0.0
Approachability
0.0
Legal knowledge
0.0

Opening Hours

Mon 09:00 – 17:30
Tue 09:00 – 17:30
Wed 09:00 – 17:30
Thu 09:00 – 17:30
Fri 09:00 – 17:30 (Open now)
Sat Closed
Sun Closed

Typical hours — contact firm to confirm

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