MFG SOLICITORS LLP

extremely poor communication and aid from the MFG firm i used, as i am aware their are multiple offices. the only thing that seemed to be arriving in my inbox regarding correspondence was invoices for their service fees. id hope the other locations services are not as poor.
the solicitor dealing with my case knew of my situation and its urgency however seemed to all of a sudden be unable to respond to emails once my initial payment and a mere minute "consultation" went through. again my situation was extremely urgent and regarded my safety, which they were aware of, however i had to email multiple times, as well as ring their office to get through to them after hearing nothing from for weeks at a time. it was quickly very clear that i was wasting my time and they had no intention on properly helping me.
for the cheek of it, the they - Griffiths - thought it appropriate to email me almost TWO MONTHS post my repeated outreach to herself, to let me know that they would not be able to help me - as if i was WAITING all of that time in-between for her to get back to me! this is after me taking a lot of time filling out paper work, sending sensitive documents and explaining my situation in thorough detail, mind you.
extremely rude and unprofessional in my opinion.
a complete and utter waste of my time and money spent. i am truly disappointed as this firm was recommended to me in high regard.
i have since found a much more professional and timely firm and solicitor to deal with my matter which i am very happy with.

I used Claire Ross at MFG for the sale of my property. I found her to be very efficient and she acted well. Good communication throughout the process which enabled the sale to complete stress free. Would definitely recommend.

I appointed MFG to sell my first home recently, and I was so impressed with the swift and efficient service from Sandy Clifford I instructed them to sell another property and purchase our dream home. Sandy kept stressful situations calm with her professional approach, she ensured all our questions, concerns and instructions were dealt with timely, even during her holidays. I honestly don't think we would be in the position we are now without the support from those at MFG and as a family we would like to thank all of you. A very reasonable price for the outstanding service too.

My buyer instructed MFG for his house purchase. Solicitors you would assume have knowledge of building sign offs for properties with a 10 year new homes warranty, clearly this was not part of their training which caused significant stress and additional work for me and im sure the buyer. Equally being advised about an agreement for date of exchange and only sending the contract the night before and deposit on the day in full awareness my buyer works away for periods and cannot always access his phone. I would advise anybody to avoid using this company as they certainly exacerbate stress levels during what is already a very stressful period.

Don’t know about would I? I already have recommended Sandy Clifford at mfg! A fantastic, no nonsense lady who got the job done smoothly and efficiently. Only once I wasn’t able to speak to her straightaway so I left a message and she got back to me straight away. Please don’t use estate agent recommended conveyancing solicitors definitely use Sandy Clifford.