Jackson Lees Group Ltd

Used the company several times before. Unfortunately I bought a house as a rental, empty and requested them to conveyance. 1st time Ive used Dominic and would never again. Took over 5 months and he never called me back once. His team couldn't answer why it wasn't moving forward. Only moved forward when I made a complaint to the complaints department in Liverpool. 12 months later sent personal documents to the rental House. Literally can not think of 1 thing I could recommend them for.

I would warn anyone who has a buyer using this company to ask them to use another Conveyancing solicitors before starting the process of selling your house to them.
This company is very unprofessional they have spent the last 5 months basically doing nothing.
There has been no meaningful contact with my solicitor in nearly 4 months.
The Conveyance solicitor at the Heswall branch leaves and they do not inform anyone.They do not replace this person to cover outstanding sales.
They are beyond belief when it comes to communication.
They have just cost their client a house sale.
AVOID this company at your peril!!!

Used the service headed up by Dominic at the Heswall branch 4 times during the past 8 years.
Nothing short of professional, helpful and most of all absolutely thorough in every aspect of my purchases.
Dominic is a great communicator
and offers good advice which helps with decision making.
Would recommend the service to anyone who wants a thorough job done.
Thanks Dominic and team.

Dealt with Dominic Byrne as my solicitor for the purchase of a property. I found Dominic very thorough and easy to deal with. He and his colleagues kept me informed at every step of the purchase process, and of any issues or delays he was experiencing due to other parties not responding in good time. I wouldn't hesitate in recommending Jackson Lees to anyone, ask for Dominic!

Solicitor Gail Hough who dealt with purchase of my house & ongoing chain. For some reason didn’t cover the basics in conveyancing, like checking if a lease or freehold on property.
Also failed to do basic information sharing that last in chain was actually buying a property, not her sale the last in chain, as everyone was lead to believe until it was revealed by Gail a day before all to exchange.
I then had to break the chain so not to lose buyer. I did think then it would speed things up, in view of everybody else ready & had done what they were supposed to & kept up communications, therefore Gail Hough would feel under pressure to do her job. That didn’t happen.
I then had months of additional expense, storage, animal care all because this woman did not do her job & it seems knows gets away with it. The whole process too 5.5 months, which was down to this one solicitor.
I have moved house & been in a chain, many times before. Anyone who has, will know it can be a lengthy & frustrating business.
Clients will often be the ones that delay the process, sometimes solicitors can be sketchy in their communication, often searches, survey reports can take a while to come back. All that’s expected. Not massive unnecessary & additional cost when already expensive to move then the unbelievable dismissive attitude from a solocitor, like us all, is supposed to do their job,