ZZPS Limited

This company has given me a final notice letter out of the blue for £170 for a parking fine that never existed.

They have said it is 'too late to dispute' and that I have two options: pay in full or a payment plan. If I don't pay, they will commence enforcement within 7 days.

At no point have I received any previous correspondence either from the parking company or ZZPS and, from reading the other reviews, this is their business model.

This is a genuine scam and I have reported the company to Trading Standards.

This company has poor organisation, the first notice I get on this parking charge is through the final letter warning. I wasn’t given a ticket, or any other previous warning/letter. My attempts to appeal my concerns about only receiving the final warning letter were all ignored, instead they just increased my fine.
reference number: 3114160541729

Joke of a company. Gave me a fine letter saying I didn’t respond to the first one which never came in the first place. Spoke to Grace from their call team and she wasn’t any help saying I should’ve paid for parking in the first place getting quite rude. Proper Scammers. Don’t send out letters then send out one saying you have to pay £70 extra admin fees and the first letter was “delivered” joke.

Horrendous company I lost my parking ticket - after appealing against my £40. Received another letter £150 demand which included their administration fee!! For what sending a letter!!
The circumstances around my situation were completely ignored twice. I had no choice other than pay £10 per month. I didn’t want anything more to do with these vile parasites and paid £150. I blame the local council who allow cut throat private companies to own HOSPITAL car parks.

I must say im very disappointed in this company. I recognise that they must be inundated with calls and queries however, I called because I was charged twice for the same parking fine despite me warning them of this while the charges were in my pending transactions and this could have been prevented. Now I am chasing to get my money which is owed back and being passed from post to post with no response in most cases.
It’s unfair as if I owed this company anything I have no doubt they would be chasing me non stop. What’s also disappointing is they did not do their security checks properly on the phone as I realised I had given my old address by mistake but was still allowed to progress with the call. I dread to think how easy scammers could bypass this company’s security and steal your information. I am also concerned that I was advised to send my bank account information over email.
Very disappointing when I consider that I was fair and paid the fine straight away.
Kieran
Ref nu: 2015539202

Edit update (response to Zzps on 5/3/26)
The company claim I didn’t send them an email about them taking more money than I owed but I did (see photo attached). This company are now holding my money which I am owed. I will be escalating this further.

Edit update 21.03.26 zzps have still not refunded me the money I am owed. I have escalated this further. They claim I did not contact them but you can see from the photos that I did. This company should be held accountable for stealing my money. Unacceptable