Smith Benedict & Co Limited

I had a very disappointing experience with this firm.

I instructed them to act on the purchase of an off-plan property and paid their legal fees in good faith. After carrying out part of the legal work, they unexpectedly informed me that they could no longer provide legal services for the project. No meaningful explanation was given, leaving me to find a new solicitor partway through the transaction.

What made the situation even more frustrating was that there was no offer of a partial refund, despite the engagement ending before the matter was completed. This resulted in additional costs, unnecessary delays, and the inconvenience of having to onboard a new legal representative at short notice.

I appreciate that firms may occasionally have legitimate reasons for withdrawing from a matter. However, I expected far better communication, transparency, and a fair approach to the fees I had already paid.

Based on my experience, I would be hesitant to recommend their services, particularly if you’re looking for consistency and reliability throughout an off-plan property purchase.

Smith Benedict have been absolutely brilliant with assisting me in both a property purchase and a property sale in 2025. Sam Winstanley has been absolutely excellent - always contactable, quick to respond, always looking to help. I will definitely be using Smith Benedict again going forwards. Thank you!

We instructed Paragon Legals (now Smith Benedict & Co) for the conveyancing of our auction purchase.

The entire conveyancing team was prompt, efficient and extremely professional. They managed the transaction in a clear and transparent manner. It is thanks to Daniel and Holly that the transaction was completed within 5 weeks of instruction and we are very happy with their service.

We would gladly instruct them again on any of our future property transactions.

We instructed Smith Benedict to assist with the purchase of our first home.

Megan was amazing! She made the process incredibly easy for us.
Megan replied to all emails very promptly and provided us with updates throughout. She was very friendly and professional. Thank you, Megan!

We are very pleased with these solicitors and would recommend.

Top 1% Legal Firm - Effective & Efficient! Brilliant Customer Service

Molly and Megan are so professional, flexible and very friendly. We were given 28days to complete a sale, but Megan did it within a WEEK! That's how fast, she is! I would give the Paragon Legals more than 5* if I could, because of my journey that had with them.

Thank you SO much for taking my case and delivered at a high QUALITY service, really appreciated! Savi C