RAWLINS DAVY REEVES LIMITED

We used Olivia Graves for both selling and purchasing our property. WOW, what a fantastic service! Olivia was brilliant, kind and incredibly helpful throughout the entire process. She was always prompt and ready with every email and phone call. I would highly recommend Olivia. Thank you so much for everything.

After submitting personal documents and chasing via phone calls and emails for the last 7 weeks, I have received no response and instructed a competent law firm instead. Major issue considering a law firm will need to act within a court time frame for their client. I wouldn’t hold my breath for this company.

Olivia is efficient and is an excellent conveyancer! You can always get through to her if you have any questions and she is always happy to help. I would highly recommend.

I am absolutely shocked at the arrogance that has been shown after my father's will was sent through a non-tracked service and lost due to their lack of responsibility.
I stress that this issue has been an on going situation for over a month now, with me having been patient and kind the entire time, understanding they may be a busy practice. However, I have been told that since my father passed away 6 years ago "there is no urgency", despite the fact that I am in need of the document for other processes relating to the passing of my grandmother in another country - to which there has already been a months delay now. They have also told me that it was "my responsibility to have the document after his death". Which is irrelevent to them and the fact is I did have a certified copy. However, I have moved countries twice since then and I am currently in between two cities over 1000 miles apart, unsure of where that copy is. All I needed was the original document for processes relating to a recent death and I am being contradicted in a, frankly, narcissistic manner.
Despite me waiting already for a month for any clear response about the missing document, my patience, let alone understanding, has not been appreciated and I have been left with nothing but a matter that is not only not my responsibility to resolve morally but also pragmatically as Royal Mail asks for the sender to resolve the issue on their end. Shocking behaviour and service. I am absolutely shocked.

This firm was recommended to me by a financial advisor, who had good experience with them, and I am one satisfied customer as they say. Although I could not purchase the property, due to personal reasons, the legal work was 100%. I had clarity and transparency at all times, ranging from process to payment details. I shall recommend and return!