O Tse & Co. Limited

A big thank you to Annie and Mr Tse for all their help and support.

Annie was my main case handler and was fantastic throughout the whole process. She was always quick to respond, kept me updated regularly, and explained everything clearly and patiently. Knowing that she was on top of things gave me a lot of confidence and peace of mind.

I would also like to thank Mr Tse for his advice and assistance whenever needed. Both of them were professional, approachable, and genuinely helpful from beginning to end.

Legal matters can often be stressful, but the team made the whole process much smoother and easier than I expected. I always felt well looked after and informed.

I would happily recommend this firm to anyone looking for reliable legal services.

Thank you once again to Annie, Mr Tse and the team.

I highly recommend O Tse & Co Limited. Throughout my time working with them, Annie and Taylor's professionalism and responsiveness were outstanding. Legal matters can be incredibly stressful, but they always took the time to answer my questions quickly and keep me updated every step of the way. If you want a solicitor who is sharp, reliable, and truly communicates, look no further

I cannot recommend Miss Selma and Miss Annie Yu highly enough.

I transferred my case to Selma during an ongoing legal dispute, and it was one of the best decisions I could have made. From day one, Selma has been exceptionally experienced, transparent, and professional. She took the time to explain every step of the process clearly, ensuring I always understood my position and options.

What has impressed me most is the outstanding level of communication. Both Selma and Annie are incredibly responsive, often answering my questions within minutes and providing reassurance during what has been a very stressful time. Their dedication, attention to detail, and commitment to their clients are second to none.

Beyond her extensive legal expertise, Selma is genuinely kind, approachable, and compassionate. It is clear that she truly cares about achieving the best possible outcome for her clients and will do everything within her power to help. Annie has also been fantastic throughout, providing excellent support and ensuring everything runs smoothly.

If you are looking for a legal team that combines exceptional knowledge, professionalism, efficiency, and genuine care for their clients, I would wholeheartedly recommend Miss Selma and Miss Annie Yu!! The best!!!

I am truly grateful to have found such a responsible and professional paralegal to handle my property transaction.

As I only become available afterwork around 9:00 p.m. due to work commitments, Mr. Chan was kind enough to continue assisting me in the evenings and patiently answered all of my questions. He took great care to explain every document thoroughly, ensuring that I fully understood each step of the process.

He was extremely patient in answering all of my questions and provided attentive and considerate service throughout.

His professionalism, dedication and efficiency gave me complete peace of mind, and the whole transaction proceeded smoothly as a result.

He also ex

Persistent Delays and Lack of Transparency

Earlier, more than fifteen of us engaged this firm for litigation. The following describes what transpired (I am speaking solely on my own behalf):

Our first consultation in August was a positive experience. We met with a paralegal from the firm, Mr. Chan, who quickly understood the issues we were facing, proposed strategies, outlined possible approaches and estimated costs, and even encouraged us to gather additional affected parties to join the litigation. His advice gave us confidence that pursuing this action would be feasible. Our group therefore emailed him to formally instruct the firm to proceed in early September.

However, despite two and a half months of repeated attempts to communicate with him—initially by email, later via WhatsApp with his consent, and finally by phone—he was still unable to issue a formal engagement letter. Issues encountered included:
1. Multiple non-responses or delayed responses (at least ten times), which hindered progress.
2. Important documents (the Retainer) contained repeated errors or were not delivered (claimed email delivery issues), indicating poor handling.
3. Client inquiries—such as those concerning fees and legal procedures—were persistently ignored, showing a lack of basic professional communication and respect.
4. Up to the point of termination in mid-November, he had still not provided a clear explanation of fees or a plan for next steps.

As clients, we remained courteous and respectful throughout our communications. Yet the attitude and efficiency we experienced fell far short of reasonable expectations. Mr. Chan was fully aware that our litigation was time-sensitive, and it was only because he initially appeared reliable that we chose to engage them. After repeated delays and more than two months without even receiving a formal engagement letter, we no longer believed the firm could meet the necessary timeline.

If the firm had faced any difficulties that prevented it from taking on the matter, why not inform us honestly from the beginning to avoid wasting our time? This prolonged delay not only demonstrated a lack of respect but also caused us to lose confidence in the firm. Many of us had even discussed engaging it for other future matters and recommending it to friends. Instead, it effectively lost the potential business of over a dozen clients at once. Such handling is truly astonishing—remarkable, even.

Lastly, here is the “Mission” statement on the firm’s website:
"We pride ourselves on our responsiveness and commitment to keeping clients informed throughout the legal process.
You can expect regular updates, clear explanations of your options, and timely responses to your inquiries, which helps to alleviate the stress and uncertainty often associated with legal proceedings."

How ironic.