MANDER CRUICKSHANK SOLICITORS LLP

Pretty awful experience all around.
I’m currently between employment so eligible for legal aid.
I found out that I was ineligible for LA about six weeks before my trial because the solicitors ASSUMED I had a current income. I explained I did not and they assured me they’d get it sorted.
My solicitor was busy during my initial pre-hearing, so sent a solicitor from a different company in his stead who didn’t know my situation at all.
I didn’t find out that there was no legal aid in place until the day of my trial, even after several emails and phone calls to ensure it was done before and being constantly told it would get sorted.
They told me they needed proof of unemployment to apply for LA, but told me this DAYS before the trial.
Emails unanswered.
Zero communication regarding the trial or the LA issues.
Crucial evidence that wasn’t submitted.
Honestly, I feel really let down by the system and Mander Cruickshanks in particular.
There’ll be a complaint made to the legal ombudsman for sure, because the service was a complete shambles.

I was appointed as one of the executors by a friend who used this firm of solicitors. We were always kept 'in the loop' and were well treated by the various members of staff who dealt with us. The service we received through correspondence and in-person meetings was excellent.

We had a wonderful experience in buying and selling our home with Mander Cruickshanks. Everyone we spoke to was super friendly and helpful but a special thanks needs to go to Beth Bradford, what a lovely person! Beth was so helpful, went above and beyond and really made us feel at ease throughout the process. We would not hesitate in recommending Mander Cruickshank to anyone. Thank you all and thank you Beth 😊 ❤️

I had the need to find a solicitor and was recommended Kathryn from Mander Cruickshank.
I was taken on as a client by Kathryn at extremely short notice and very close to my court date for financial settlement and divorce.
I feel Kathryn jumped through hoops to help me and was very clear in her instructions of what I needed to do for her to fill out the paperwork correctly. I was kept fully informed throughout the whole process.
I hope I never need Kathryn’s help again but wouldn’t hesitate to call if I do. I would highly recommend Kathryn from Mander Cruikshank solicitors very professional and tried to keep my costs at a minimum.
Thank you Kathryn
Nick Dalton

We used Mander Cruickshank to help with the purchase of our first home. I was quite nervous because I didn't know what to expect but Bethany was amazing. She kept me informed and explained each step to me so I understand what was happening. The team pushed through and did not delay on any of the steps required. Bethany was so approachable and professional and even sorted an issue we had post completion straight away. I would highly recommended, could not fault them at all