CRANE AND WALTON LLP

Used them for a house purchase and lack of communication and understanding of the process was appalling. When trying to reach them they would suddenly say that they are on vacation yet would be replying to emails. What was a routine house purchase took many extra months to complete as they sat on paperwork and didn't do anything until either party chased for what was the latest.

Used this firm recently for many things and recently a property sale . Had a blip in the first instance so lodged a concern which was immediately addressed with no fuss . Emily and the team totally nailed it , even with a buyer from hell to contend with . In property sales and purchases what counts is how difficulties and challenges are overcome so progress is made . Emily and the Crane and Walton team were brilliant . Not least as this sale was the lowest value sale I have ever had , with many hurdles put up to leap over . Well done team … we made it 💪🏻

NOTE: I have documents and a RECORDING to back up this review….

A few years ago we asked Crane and Walton Solicitors in Ashby de la Zouch to create an auction pack to sell our Tenanted shop in Ashby.
(We had initially purchased the shop using Cranes services)
Our property had a signed Internal repairing lease in situ but Crane and Walton incorrectly submitted a unsigned Full repairing lease to the auction.
Result being the property sold and the buyer then proceeded to sue us for misrepresentation when the tenant presented the new owner with the signed Internal repairing lease.
We made John Crane aware of our problem created by him, he assured us he would sort the problem out, however we then received a letter from John Crane asking us to deal directly with their insurers, (they’d dumped us)
So legal proceedings incurred with us having to deal with Cranes Insurance company and the Claimants insurance company, 2 lots of excessive expenditure for no fault of our own.
We were up to approximately £70,000 in fees when finally settled and lost around half of that due to not being financially capable of perusing Crane and Walton’s error any further.
Summing up - We don’t recommend Crane and Walton and would rate them Zero

DO NOT TRUST THEM

Jackie was instrumental in the swift and efficient conveyancing of my property.l and an onward purchase.
Timely amd thorough communication throughout the process, Crane and Walton were both personable and efficient.
Would definitely recommend and use again.
Lee and Susanne

A huge thanks to Emily and Jackie who dealt with our house sale. They were recommended to us by our neighbour and I'm so pleased we went with them. Jackie was our main point of contact and was incredibly responsive via email, and despite delays to our move due to issues elsewhere in our chain, Jackie continued to do all she could to move it along and update us. Thanks again, would highly recommend.