BEESTON SHENTON SOLICITORS LTD

Will never go with these solicitors again. In fact they have put us off ever moving. There is no communication, I constantly had to ring up and email asking for updates, I’d receive no replies, told someone would get back to me and they wouldn’t so I’d have to chase up again. The fees said one thing and then they charged us way extra but because it was a phone call we were told the original price, we had no proof. I was constantly having to push them to actually do things. There was no chain involved yet nobody seemed like they could be bothered to do anything. I kept expressing the urgency in the end to move but once again, they weren’t bothered. Then finally a date was set. We had moving vans ready, things ready to be delivered, booked the day off work and were up early and loaded the car. We hadn’t heard from them though all morning so I ring up, they hadn’t even bothered to start the process that day. Our mortgage advisor wasn’t hopeful it was going to go ahead as the solicitors once again, hadn’t bothered to release the funds or whatever it is they do. We received no apology, nothing. I ended up in tears from the stress. Funnily enough though the solicitors were eager to take the money we owed them and the extra they had added on. A process that was meant to be exciting as it was out first house way nothing but stressful and ruined the whole experience. NEVER EVER use these solicitors.

Sophie prepared our wills. She was very thorough, explained the process clearly and was very prompt in her response. An excellent service!

Thank you to Russell Dutton from Beeston Shenton Solicitors for providing a first class service.
Supported and solved a private matter within 24 hours.
Felt at ease as soon as I entered the premises and reception team alsi very helpful. Definitely recommended and will definitely use again.

When the senior solicitor/owner is incredibly unprofessional, that really is all you need to know about this company. They will happily send invoices for payment incredibly quickly but will not forward any information, sort out issues, or respond to emails / phone calls unless continuously chased.. and even then the responses are lackluster to say the least.
The conveyancing department are just as bad and are not interested in anything you have to say. Please for your own sanity, do not use this company. We will be seeking advice from the legal ombudsman regarding this company and their incompetence which has now forced us to pay thousands more than quoted by other companies.

I recently had the pleasure of working with Veronica Duquesnay-Brown and the wonderful team at Beeston Shenton Solicitors Ltd during the purchase of our home, and I cannot express how grateful we are for their exceptional service.From the very beginning, Veronica was incredibly professional, attentive, and responsive. She guided us through each step of the process with clarity and patience, making what can often be a stressful experience feel seamless and manageable. Her expertise and knowledge of the legalities involved were evident, and she always took the time to address any questions or concerns we had, no matter how small. The entire team at Beeston Shenton Solicitors Ltd was equally impressive. Every interaction we had with them was marked by their friendly demeanour and willingness to help. They worked diligently to ensure that all aspects of our house purchase were handled smoothly and efficiently. It was clear that they genuinely cared. I highly recommend.