Owen Paulo Legal Limited

Chris and Eleanor helped me with my shared ownership purchase and I couldn’t recommend them more! They got us to the point of exchange where all the legal work was completed within about 3 months, however we didn’t exchange and complete for another 2 months due to EWS1 issues (completely out of their control)! Through all the stress they were there to answer all my questions and help me along the way. They were very supportive, helpful and efficient. Owen Paulo was very easy and simple to use with competitive pricing (especially for Building Safety Act!). I definitely will be using them again for staircasing.

As a first-time buyer purchasing a shared ownership property, I was really grateful for the support and professionalism from this solicitor firm throughout the whole process. They were responsive, efficient, and kept everything moving quickly, making what could have been a stressful experience feel much easier and more manageable. They explained everything clearly, kept me updated throughout, and made the process much easier to understand. I always felt reassured that everything was being handled properly, and I would highly recommend them to anyone, especially first-time buyers looking for a smooth and reliable service.

I would highly recommend working with solicitors from Owen Paulo, especially for shared ownership properties or first time buyers. The process felt streamlined and I had support every step of the way. Anything that was needed from me was clearly explained and it really took a weight off my shoulders going through the stresses of moving house. I received responses promptly when I emailed any queries and all my questions were answered with care. Special thanks to Caroline and Lucy for all your help!

I took the recommendation for Owen Paulo from my fellow neighbour who sold her SO flat, and it was the best thing I did in the whole buying/selling journey.

Phoebe (alongside Lauryn) and Emily were a fantastic team, and I couldn’t be more grateful for their support with the sale of my SO flat and our freehold purchase with my partner. The legal report was fantastic, the information really easy to understand and communication throughout was easy with little to no chasing (most of the chasing was due to being in a sales chain and estate agents!). I didn’t waver in my confidence for them to act on my behalf and best interests.

My only gripe - and why I won’t award 5 stars - is the compliance team came across as disorganised and this was disappointing. I explained to them 3/4 times Owen Paulo acted for my sale and purchase, and I was chased for proof of sale several times and being in a sales chain, despite my own solicitor being involved. Before final sign off, I was then chased again when it was addressed months before. It was acknowledged later no further action required.

I work in financial crime myself so I understand the need for checks and balances, but I do feel this was the only part that let the journey down and I say this as constructive feedback, and not as a means to be dismissive.

Overall, I’ve recommended Owen Paulo to my fellow friend who is selling their SO flat in the coming months and I’d happily go back if I needed to. All I can say is we’re beyond grateful for their help and we’re happily in our new home.

Lucy/Caroline at Owen Paulo have been absolutely amazing in supporting us while buying our first home. We were warned that solicitors would be the hardest part, and I’ve got to say it was by far the easiest part of the process.

They always responded to us in a timely way, helped us understand the language around property purchase and we’re both extremely helpful and communicative throughout.

All the teams at Owen Paulo were so supportive, we have had an amazing experience.

Thank you so much, especially to Lucy and Caroline.