Ashtons Legal LLP

Dear Andrew,

We wanted to take a moment to express our sincere gratitude for everything you did to guide us through the conveyancing process for buying our dream home. Having dealt with a handful of solicitors in the past, I can honestly say that you stood head and shoulders above the rest.

Your incredibly speedy replies, clear communication and thorough approach made what is often a stressful process feel smooth and manageable from start to finish. Even when obstacles such as required repairs arose, you handled them with clear comments, making the whole process so easy for us. We are so grateful for the care and attention you put into every step - it truly made a world of difference for us.

A special thank you also to Tracey for her support throughout; we really appreciated your assistance in keeping everything on track.

You both made the conveyancing process so smooth and easy - something I’ve found to be VERY rare in past experiences.

Thank you so much again.

Emily and her team were extremely responsive and fast to handle my case. She took the time to make sure I understood everything and resolved my case swiftly. The paralegal and legal assistants were exceptionally organised and good communicators. I would highly recommend Ashton's legal for any employment law cases.

I chose Ashtons Legal believing I would be in capable hands. Unfortunately, my experience has been deeply disappointing and has left me devastated, frustrated, and angry.

From the outset, I was led to believe I had a strong case. At no point did I expect that, after nearly a year and a half of pursuing this matter, I would be abruptly informed via email that the case was being closed—based solely on the opinion of a single medical expert who, in my view, failed to thoroughly review all of the documentation. I now have just one year left before my legal window to make a claim expires.

Throughout this process, I was forced to do constant chasing. Many of my emails went unanswered, and I was repeatedly left in the dark. When responses did come, they were often excuses about other cases taking precedence over mine or automated emails. It wasn’t until I formally raised a complaint that I finally received any meaningful communication. I first contacted your firm in February 2024; yet it took until June 20, 2025, to receive the medical expert's report. I understand legal cases take time, but this level of delay is unacceptable.

Now, I’m under urgent time pressure to seek a second opinion from a new solicitor—something I must do despite feeling completely disillusioned with the legal profession as a whole due to this experience.

I strongly urge others to research thoroughly before placing trust in any firm. My experience has made me feel like just another case number—easily dismissed when no longer deemed viable. A courteous phone call, proper guidance, or any human approach would have been appreciated. Instead, I received none of that—just a cold email and a closed door.

This has been a genuinely appalling experience.

Our experience with Ashtons Legal was excellent. Antonia Ridley-Hughes and her team were very knowledgeable and efficient, replying promptly to our enquiries and completing work in good time and at reasonable cost. Antonia helped us to negotiate the complexities of cross border (England and France) estate planning and wills with clarity and in detail. She also has a friendly manner and is always professional. We would not hesitate to recommend both Antonia and Ashtons Legal to interested parties.

I can’t recommend Ashtons legal highly enough! From start to finish, they demonstrated exceptional professionalism, care ,dedication, and expertise. They guided me and my family through a complex situation with patience and clarity, ensuring we understood every step along the way. Their attention to detail and commitment to achieving the best possible outcome was truly impressive.

Thanks to all their hard work and persistence, we achieved a result that exceeded our expectations. My family and I are incredibly grateful for their support during a very stressful time. If you’re looking for someone who genuinely cares about their clients and goes the extra mile, Ashtons Legal is the one to trust.

We are beyond happy with the outcome and couldn’t have asked for better representation. Thank you again for everything!