PROPERTY LEGAL (MANCHESTER) LIMITED

I would strongly advise against using this firm for a property purchase or sale.

As the solicitors acting for our buyers, they made what should have been an exciting process incredibly stressful. Communication was extremely poor throughout. Emails regularly went unanswered for days or even weeks, and they were almost impossible to get hold of by phone. Our own solicitors, our estate agents, and even our buyers all struggled to get responses from them.

We were given a completion date two weeks in advance. We were due to exchange contracts two days before completion, but that didn't happen. It didn't happen the day before either. To make matters worse, on the evening before completion they requested documents that had already been sent to them weeks earlier.

On the morning of completion, we still hadn't exchanged contracts. We eventually exchanged at around 3pm, and the completion funds weren't transferred until approximately 4pm, causing unnecessary stress and uncertainty on what should have been a straightforward day.

Based on our experience, I would not recommend this firm to anyone buying or selling a property. The lack of communication, organisation and urgency turned the final stages of our move into an avoidable nightmare.

Our experience with PLS Solicitors was exceptional from start to finish. Isabelle was our case handler. Their professionalism, efficiency, and attention to detail were evident throughout every stage of our house purchase. Thanks to their proactive approach and seamless coordination, we completed the entire process and received the keys to our new home within just one month.

The team kept us consistently informed, responded to our enquiries promptly, and handled every aspect of the transaction with expertise and diligence. Their clear communication and commitment to delivering an outstanding service made what is often a complex and stressful process feel remarkably straightforward.

We are incredibly grateful for their dedication and hard work, and we would highly recommend PLS Solicitors to anyone seeking a knowledgeable, reliable, and highly efficient conveyancing team.

We've had an excellent experience with Keeley at PLS. She has kept us up-to-date every step of the way. Keeley has also be excellent answering queries we've had. I couldn't fault her.

The online system they use, is easy to navigate and very convenient. And, the best part, the fees are reasonable! We would definitely use PLS again

We bought our house through the shared ownership scheme and the whole process took around 7 months. Throughout everything, the team at PLS Solicitors was very professional, fast, and always replied to emails in a very short time.
A special thank you to Catherine Ross. When I finally spoke with her on the phone near the end of the process, I honestly couldn’t believe how friendly, cheerful, and down-to-earth she was. Not at all what people usually expect from a solicitor!
Thank you so much for all your hard work and support. I highly recommend PLS Solicitors to everyone.
Bravo to a wonderful team of people who truly love what they do!
Monika

We had an excellent experience working with Isabelle and her team at PLS for our new build home purchase in Newcastle-under-Lyme.

As first-time buyers in the UK, we had many questions, and they were always supportive, patient, and quick to respond. They explained everything clearly and kept us informed throughout, making the whole process much less stressful.

We truly appreciate their professionalism and would highly recommend Isabelle and her team to anyone looking for a reliable solicitor.