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POOLE ALCOCK LLP

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Compare client reviews, services, team members and contact details for POOLE ALCOCK LLP in Alsager, Cheshire.

4.4 (63 reviews)
SRA Regulated (408247) Alsager
Client rating 4.4/5 63 reviews
Would recommend from approved reviews
Regulation SRA No. 408247
Services listed 11 areas of law Team 0 professionals listed
Trust summary

Client review snapshot

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4.4
Very Good
Based on 63 reviews
Excellent
60% 3
Very Good
0% 0
Good
0% 0
Poor
0% 0
Awful
40% 2
— Recommendedby clients
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Service rated 4.4/5based on reviews
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About POOLE ALCOCK LLP

No description available for this branch.

Legal Services

Children Commercial Property Company & Commercial Criminal Defence All Divorce Employment Law Litigation Law Personal Injury Probate Residential Conveyancing Wills, Trusts & Probate
Regulated by: Solicitors Regulation Authority

Areas of expertise

The areas of expertise that POOLE ALCOCK LLP offers, and how many other firms on ReviewAsolicitor also cover each one.

Practice Area Firms in Alsager Firms nationally
Children 1 3,968
Commercial Property 1 6,413
Company & Commercial 1 5,821
Criminal Defence All 1 3,173
Divorce 1 7,108
Employment Law 1 5,022

Reviews

Verified reviews imported from Google

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J

Jane Ashley

Review left 6 months ago Verified
I found the service to be very poor. I requested a call back to arrange a meeting to discuss support with a deceased estate, including probate and property matters.

When I was called back, the young woman I spoke with showed very little empathy for my loss and seemed to have no genuine interest in the conversation. While I understand that details need to be taken, the interaction felt impersonal and rushed — more like placing an order at a fast food restaurant, rather than discussing a sensitive and emotional situation.

In circumstances like bereavement, compassion and understanding are essential. Unfortunately, I experienced neither. Very poor customer service and no apparent interest in gaining or supporting my business.
J

Jemma Godleman

Review left 7 months ago Verified
Used for a house sale and house purchase.
Not good at communication. Missed my husband off emails and does not always communicate with third parties like estate agents, financial advisors, etc.
Provided incorrect information which we had to pick up on.
Were usually the delay in the process.
Told third parties there wasn't a file in our name when I had just paid more money for them to complete work.

Currently waiting for a complaint letter to be answered as the service was appalling.

Would give 0 stars and and definitely wouldn't recommend.
C

Chris Johnson

Review left 1 year ago Verified
James and his team, dealt with the sale of my property in a most professional manner. Calls and emails were always answered very promptly and with clarity. The enquiries from buyer’s solicitor was responded too promptly after conferring with me. I have used Poole Alcock on many occasions and will continue to do so in the future. Highly recommend.
C

Charlie Nash

Review left 1 year ago Verified
Chloe Heath and her team provided valuable support throughout our conveyancing process. From start to finish they were incredibly responsive and proactive with any challenges that had arisen. We can’t thank you enough for making what is a stressful experience that much easier.
C

Chloe Smith

Review left 1 year ago Verified
My experience with Poole Alcock was super. I received updates when needed and Emily was great at calling to provide updates when best suited me. Although the process overall was long, I was confident that our best interests were taken into consideration and that thorough enquiries were being made, and I was updated throughout the process on the next steps.

Our team at POOLE ALCOCK LLP

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Locations

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Firm Activity

0% of reviews replied to
Usually responds within 48 hours
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Ratings by Service

Overall experience
3.4
Value For Money
0.0
Communication
0.0
Approachability
0.0
Legal knowledge
0.0

Opening Hours

Mon 09:00 – 17:30
Tue 09:00 – 17:30
Wed 09:00 – 17:30
Thu 09:00 – 17:30
Fri 09:00 – 17:30 (Open now)
Sat Closed
Sun Closed

Typical hours — contact firm to confirm

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