LYONS DAVIDSON LIMITED

Do NOT recommend.

It’s been a year with no updates, no progress, and very poor communication. I’ve sent emails and messages via the portal, but still no response.

I’m left with no clear information on my case at all. The lack of contact and professionalism has been extremely frustrating.

I would strongly advise others to avoid this firm.

An ebike crashed into the back of my car (taxi) while I was stationary in April 2025. The rider took responsibility, the bike insurance was extremely difficult to deal with they tried everything to stop this claim and not to pay.
Lyons davidson solicitors took on this case, Bethany Chandler the claim handler was very Professional, she listened to me to understand what had occurred. She constantly kept me updated through email & phone the progress of the case. Bethany Chandler handled the case with Excellence, in her Professional manner, with the third party who continually put obstacles in this case so they would avoid paying, Bethany Chandler with her Legal Expertise knowledge continued to challenge the third party with facts and details. Bethany Chandler was always prompt in communicating to me when I asked questions of concern. Bethany Chandler took ownership and was dedicated and remained committed to this case to achieve results. Bethany Chandler was always patient and professional, truly outstanding. Bethany Chandler has wrote to my insurance so that this case is non-fault, all my no claims discount returned and full payment has been made by the third party. My loss of earnings and my insurance repair cost reimbursed in 24 December 25. Bethany Chandler is an asset to Lyons Davidson. This case was impossible, other law firms solicitors gave up and told me that could not continue due to the complexity of the case plus the third party was located in Netherlands. Bethany Chandler took this case on August 2025, and from day one she was polite, helpful, supportive, reliable First class. Bethany Chandler made this case possible from impossible and settled the case with her professionalism, Legal expertise, continuous commitment and Excellence. Bethany Chandler is the top Solicter, top lawyer in the UK. Lyons davidson solicitors. Highly-recommended. Can solve any impossible case. Especially Bethany Chandler.

Total shambles of a company. Dealing with Kelsey Morgan and literally have to send 3/4 messages every time to get a response. Dragging out a very straightforward claim now for two years. When you call you get pushed through to a dead line. Completely unprofessional. If you're with LV insurance this is the terrible legal cover your are paying extra for. Totally useless.

I was injured in a car accident in July 2023. The other driver was at fault and fully admitted liability. I was seen in October 2023 for an independent medical assessment. In January 2024 the report was submitted for me to sign. It was inaccurate and it has taken Lyons Davidson 15 months to obtain a revised report and get my medical records. I have heard nothing for months. The absolute worst solicitors I have ever dealt with. Messages either go unread or they don't reply. Nobody rings, despite repeated requests to discuss the matter over the phone. Over 2 years and they've done nothing to resolve my case. I would never recommend this company to anyone. Absolutely abysmal customer service.

I was a passenger in a car accident in 2023 and my case was handled through my father in law’s insurance with this firm. Liability was disputed, and after waiting a whole year they suddenly told me they could no longer represent me due to a “conflict of interest.” Why wait an entire year to say this, when they knew the situation from the start?

I moved to another firm who were outstanding, professional, responsive, and I received my settlement in May 2025. The difference in service was night and day.

Meanwhile, my father in law is still stuck with this firm and has not even received an offer yet, despite the accident being over two years ago. Their communication is poor, the progress is painfully slow, and they do not take cases seriously.

We are now considering reporting them to the Ombudsman. I would strongly advise avoiding this company, there are far better solicitors out there who will actually fight for your case.