BRETHERTONS LLP

I had the misfortune of using Brethertons following the death of my mother, and have been absolutely appalled by the poor communication from my solicitor which had a direct impact on progress being significantly slow and frustrating during this already difficult period.

I had to constantly chase my solicitor both over the phone and email, even needing to call through to the main reception and complain about my emails going unanswered for over a month before he would get back to me. My assigned solicitor didn't chase the other parties involved when he said he would, directly leading to delays on the important matter. You should be able to trust they'll do what they say without babysitting them. He was also promoted to lawyer during this time, which is absolutely astounding to me based on his work on my account.

Just to illustrate this further, I received an email yesterday (13th July) from my solicitor to close up the account, something he told me he was going to do on the 1st of April! Not surprised but disappointed.

I'm sure some services are fine, but avoid wills and probate.

Very clear and prompt responses verbally, via email and super pleasant help at reception and in meetings. The whole experience really was a pleasure. Thank you Leo and Fareedha..

Leo was outstanding. He consistently answered all my questions and was unfailingly kind and courteous, demonstrating a clear understanding of our concerns throughout the entire purchase process.

Lewis Middleton dealt with sale of my mothers bungalow for me and I couldn’t be happier with the friendly but professional service I received and the excellent communication.I was kept informed and felt supported at every step of the way. Lewis explained everything clearly and made sure everything was ready to go and kept up the momentum to achieve completion as quickly as possible. I have no hesitation in recommending Lewis and Brethertons. Thank you to Lewis and everyone in the team.

I reached out to Brethertons for support with a consent order as part of my divorce. The first call I made was met by a lovely lady who reassured me and explained the options. I scheduled a telephone appointment with Dominic Wisdom who contacted me on time and ensured I was fully informed. His friendly and supportive approach again reassured me. Charlotte Kingham has supported with communication in the process and organising the documentation. Although the process has only just begun, I am so glad I went with Brethertons who have made a difficult time less stressful than it could have been.

I would highly recommend Dominic and his team.