Equivo Limited

A totally disgusting company to have dealings with.
Unfortunately, during a very bitter divorce in 2023 , my mortgage with Santander fell into arrears, and court proceedings took place. Neither Santander or Equivo were willing to assist me and pushed ahead with attempting to evict my teenage daughter and myself. Obviously single fathers are frowned upon.
I tried everything to remedy the situation, ie. trying to remortgage and even sell the house. Despite this, they pursued with an Eviction Notice.
I challenged this through the courts over three hearings with three different judges. Each judge supported my actions, as did the solicitors for Equivo, who were, unfotunately, forced to proceed with the eviction. At one of the hearings, Equivo failed to even send a representative !
Fortunately, after a lot of hardship, I was eventually able to redeem the mortgage in December 2025, therby keeping a roof over the heads of my daughter and myself.
After a further six months of pushing Santander for written confirmation, I last week received this.
Today, 25 June 2026, I received a cheque from Santander, reimbursing me for court fees, charged incorrectly by Equivo in November 2023 !!
They are a dispicable company and should be treated as such.

I had an extremely disappointing experience with Jonathan. Throughout our recent telephone interaction, I was met with a shocking lack of professionalism, emphasized by a patronising and blantant misogynistic attitude.

Rather than being treated with respect, I was talked down to, dismissed and made to feel that my input was irrelevent. His tone was condescending, the communication disrespectful, and the overall attitude unacceptable.

No-one should be subjected to this kind of behaviour in any professional setting.

I would strongly advise others to think twice before engaging with this business.

Amazing debt collectors! Fast, efficient and they walked me through every step of the collection process with great communication. There are some costs upfront but everything is paid back to you once they find your debtor.

Alison, Lucy and Divisha in particular were lovely! They quickly got on my case, escalated it from county court to high court, and obtained a writ of control on my behalf. Shortly after, debt collection officers made contact with the defendant and were able to organise a payment plan.

After a wedding dress horror story, I’m finally able to get back all of my money plus interest! Thanks to this brilliant company. Would recommend to anyone!

This company have held up the sale of my house, they have taken over a week to reply to an email from my solicitor and despite several phonecalls trying to make arrangements to payment the sale of the house looks like it is going to fall through because of this. I am so angry and upset with them and would not recommend them or their service to anyone. Disgusting people to deal with.

Hardest company I’ve ever known to take a payment , polite staff but shocking payment service lost a good 8 hours of my day off trying to make this happen today fuming !