NEWSTEAD & WALKER LIMITED

Working with Newstead and Walker took considerable effort and patience, but got there in the end. I sought their services for a shop lease. Any questions I sent my solicitor at Newstead and Walker typically take about 2 weeks to answer if I follow up my email a few times to remind them. They are not contactable by phone in my experience, but did return a call once (I was in considerable stress by this time). Most documentation needs to all be mailed back and forth, no modernisation. When I did receive answers to any questions over email, they were polite and thorough, and matched up to the advice I had received elsewhere (I had to seek outside advice at my own cost due to the time taken by Newstead and Walker).

I challenged the fee due to the considerable stress it caused, and despite following up, I did not receive any response for over 10 months. When I eventually had a response, they simply asked again for the money. After many attempts trying to reason with them, they did agree to a 20% discount on the fees (a year had passed at this point). The resulting fee was still higher than most others.

I have not used them again.

We've had a very smooth and easy house purchase process thanks to them, we 100% recommend them! Very professional, personalised experience. Special mention to our Sam, our solicitor, who exceeded our expectations!

Many thanks to solicitor, Sarah Deighton for the preparation of my Will. The service I received from her was excellent. I felt valued as a client throughout the entire process. I would also like to thank the staff on reception for their warm and friendly welcome. I thoroughly recommend Newstead & Walker Solicitors of Otley.

Sarah Deighton has provided a fantastic service to me and my parents. She made dealing with matters at a distance stress free for me.
Having power of attorney in place before it's needed saves so much hassle and money when age or illness gets the better of people.
The charges were very reasonable and the excellent service was worth every penny and more.

Have been great throughout the conveyancing process transferring title deeds and communicating well. Also very helpful at the end with third parties to speed up paperwork deadlines. Happy to recommend.