MONACO SOLICITORS LTD

I recently had the privilege of working with Paul Young. He was extremely responsive, proceeded with care and understanding but most of all with great speed. He investigated matters in detail, before giving practical advice, expksjnjng everything thoroughly. He used language that an everyday person would understand, and even provided emotional support through a dufficult and stressful time. I could not recommend him enough, he deserves 10 stars!

⭐⭐⭐⭐☆ 4/5

Monaco Solicitors helped me achieve a successful settlement in a difficult employment dispute, and for that I am grateful. Their reputation in employment law is strong, and I believe this helped encourage the Respondent to take my claim seriously. The team were generally responsive, professional, and ultimately assisted in bringing the matter to a conclusion.

One of the firm's strengths is that they make employment law accessible through their online platform and case management system. The settlement negotiations were handled efficiently, and I was able to secure a positive outcome.

There are, however, some areas where I believe the service could be improved. Throughout my case I did not have a dedicated named solicitor and mainly dealt with caseworkers and team email addresses. At times the process felt impersonal, and I would have appreciated direct access to a solicitor, particularly when discussing important legal and settlement issues.

I also felt that I needed to take a very active role in the settlement negotiations myself. On several occasions I pushed for higher figures and improved terms than those initially being discussed, and I was ultimately able to secure a better outcome than the earlier proposals. I would have appreciated more robust negotiation from the outset to maximise the value of the settlement.

In addition, I believe greater transparency regarding success fee calculations would improve the client experience. In particular, I would have preferred clearer explanations from the outset regarding how fees would apply to different elements of a settlement, including contractual notice pay.

Overall, Monaco Solicitors helped me achieve a successful result, and I appreciate the support they provided during a stressful period. While there are aspects of the service that could be improved, I would still recommend them to employees seeking assistance with employment law matters.

Md.IfteAli

I would like to express my sincere appreciation for the excellent handling of my case thus far. I am especially grateful to Salma for her calm and reassuring tone, as well as her careful attention to every detail. She has truly transformed what initially felt overwhelming into a hopeful and positive experience — a genuine light at the end of the tunnel.

I instructed Monoca Solictors to advise me on a settlement agreement during a sensitive and time-critical situation, the case was assigned to Helen. Throughout the process she was clear, responsive, and highly professional. Her written advice was thorough and easy to follow, and she took the time to ensure I fully understood both the legal and practical implications of the agreement before proceeding.

Helen handled negotiations calmly and strategically, securing meaningful improvements while maintaining a constructive tone with the employer. She was also transparent on costs and practical considerations, which I greatly appreciated.

I felt well advised, properly protected, and supported throughout. I would not hesitate to recommend Helen to anyone needing employment law advice, particularly in complex settlement negotiations.

I had a very positive experience with Monaco Solicitors. The team was professional, clear, and supportive throughout the process. They listened carefully to my situation, explained the legal steps in a way I could understand, and prepared a strong and well-structured letter on my behalf. Communication was efficient and respectful, and I felt that my concerns were taken seriously. Thank you for your guidance and professionalism.