WATERSTONE CHAMBERS LLP

We had an excellent experience working with Nitesh throughout our house purchase. He was professional, responsive, and kept us informed at every stage of the process. Whenever we had questions, he took the time to explain everything clearly and made what could have been a stressful experience much easier.

Nitesh worked hard to help us complete within our preferred timeframe and was always courteous and efficient. We really appreciated his support and attention to detail from start to finish.

Thank you, Nitesh, for all your help. We would happily recommend you to anyone looking for a reliable and knowledgeable solicitor.

Waterstone Legal has unfortunately lacked the high expectations that it holds itself up to. It is highly disappointing especially towards the process behind my mortgage.

There was a lack of transparency and communication, for many days I was left without any response despite my consistent messages, calls and emails. It was rare instances at which she decided to message back, overall this has began to make me question whether Waterstone Legal is putting their client first and answering questions.

Secondly, the attitude. Unfortunately, many people alongside myself aren't particularly aware of the processes behind these complicated systems like getting a mortgage and it is why we rely on Waterstone Legal. However, members at Waterstone have not offered that sense of understanding and somewhat rude at times when I was unable to understand what was being told or asked.

It took awfully long for the mortgage to be processed and linked with the lack of transparency. Whilst there is no denying that issues may occur along the way, it should seem standard to be informed about the troubles and the duration of how long this may take.

Finally, contacting the reception at Waterstone Legal was poor. When connected, they had no information in regards to the situation and hence would call me back after informing the relevant member. However, no call back had ever occurred.

As you can see, Waterstone Legal has significantly undermined it's clients and their wellbeing, creating a rather unpleasant experience.

We have just purchased a property and used Honey Shakeri for our legal work. She was absolutely fantastic. She always got back to us quickly. She was always clear and took time to explain everything to us. She always kept us in the loop with what she was working on and how long it would take. From start to finish she took 3 months. I would recommend her to everyone! Thanks Honey!

Waterstone Legal. I had a great experience purchasing a property with support of this firm. Honey Shakeri was dealing with my case, I can’t thanks Honey enough for her outstanding support and professionalism, she was quick replying to questions I had via email or phone calls, patient to explain things and friendly to communicate with.
I would not hesitate to refer this firm to friends or family.
Honey Shakeri I am grateful for your help, much appreciated.
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Waterstone Legal, Oliverta Mediu, Alishba, Hana, and the entire team provide exceptional, professional, and trustworthy service. Friendly, responsive, and truly dedicated to their clients – everything you need for a smooth and reliable legal experience. Highly recommended!