Markel Law LLP

I’ve been with Markel for a number of years and have always found their staff to be helpful and courteous. Their service is consistently reliable and their pricing remains very competitive. Would highly recommend.

Automatically renewed my insurance without my permission. They then decided to also renew a credit agreement which has no doubt affected my personal credit score. They also have not replied to any emails, won't answer their phones and have refused to respond. The only email I have got is a threat regarding telling credit agencies I haven't paid them! When I DIDN'T ASK FOR THIS SERVICE...... Appalling. If my credit is affected, I will be pursuing legal action against these idiots.

I had community group insurance quote 10 years ago and their service has not faltered! After an initial rejection, Husain calmly got me another update quote - he's the man to get the job done! Can only highly recommend, excellent customer service!

AVOID! I highly recommend anyone avoids this company.
Incredibly rude customer service. I asked to be sent an email as confirmation the policy had been cancelled and the customer service agent put me on hold indefinitely.
I took the insurance out for work and changed my mind within the 14 day period due to finding a cheaper company. Not only was I within the 14 day cooling period my first payment was due for another week and I cancelled my DD to make sure it wouldn't come out as sometimes companies take payment "by accident"
All of this is in the contractual agreement and yet they sent me a default letter which affects my credit score.

I've used Markel Direct for quite a few years and have always received excellent service. The staff are extremely helpful and people orientated. I've only ever had one problem in all of my time with Markel and it was rectified within 5 minutes, hows that for service! I've taken out insurance for myself and recommended my colleagues who have gone on to use Markel with no complaints or problems.