Tivoli Legal Limited

I used Ailsa at Tivoli Legal for the sale of my grandparent’s property, which was a new process to me due to the fact this was probate and involved equity release. Ailsa was extremely helpful in providing advice when needed and dealt with queries extremely promptly. I am very grateful for her help.

I can highly recommend Tivoli Legal. They have been absolutely outstanding in supporting us through the equity release process.

From start to finish, they were incredibly informative and extremely professional and friendly. Their communication was excellent – they took the time to really listen to our issues and concerns. They explained everything clearly in plain, easy-to-understand language and kept us updated both verbally and through their excellent app. This made a huge difference, especially when communicating with older family members. We were particularly grateful for their face-to-face availability which helped provide even more support and comfort.

Their efficiency, patience, and reassurance genuinely took a great deal of worry and pressure of a stressful situation, off our shoulders.

Everyone we spoke to was extremely friendly and supportive – with a special mention to Ailsa and Sara. We always felt fully supported and informed.

A truly excellent service – thank you so much for your help and care and attention to detail.

Excellent service throughout my equity release process. The team explained everything clearly, handled the legal complexities with ease, and ensured I felt comfortable at every stage. Professional, patient, and highly recommended for anyone looking to unlock value from their home.

Tivoli Legal were fantastic throughout our sale and purchase. They were incredibly responsive, and Ailsa in particular was both friendly and highly professional. She and the rest of the team were always happy to answer my questions and explain everything in a clear, straightforward way. They made a stressful process feel much more manageable, and I’m really grateful for their support.

The painful process of selling our parents home, following their demise, was made so much less difficult with the wonderful help of Tivoli Legal and, in particular, Ailsa Hesketh. From offer accepted to sale was 4 weeks and, the nicest thing of all, Ailsa was happy to ring and speak in person, a service that is becoming less of the norm these days, but makes life so much more pleasant instead of ping-pong email. Thank you so very much for a fantastic service.