JACKSON QUAIL LAW LIMITED

I can’t stress enough how easy everyone at JQ Law made selling my house for me. We had great communication and they talked me through everything with emails, phone calls and video calls. Selling a house can be a stressful time but they were brilliant. I’m a very grateful for such a smooth process and I highly recommend Patrick and his team.

Unfortunately, my experience with this solicitor was very disappointing. My case was initially handled by Minnie, and the biggest issue throughout the transaction was the lack of communication. Emails often went unanswered, and when I did receive a response, it was usually several days after my original enquiry. This left me chasing for updates and wondering what, if anything, was happening with my property sale.

The overall impression I was left with was that my case had been pushed to the bottom of the priority list. There seemed to be very little sense of urgency, despite the fact that buying and selling property is already a stressful process. As a client, you expect proactive communication and regular updates, but unfortunately that wasn't my experience.

The reason I've given 2 stars rather than 1 is because, towards the end of the transaction, my file was transferred to Amer. From that point onwards, the difference was noticeable. Communication improved, matters progressed much more quickly, and the sale finally moved towards completion. Had the same level of service been provided from the outset, my experience would have been significantly better.

I appreciate that conveyancing can be busy and delays can happen, but basic communication should never be an afterthought. Clients shouldn't have to repeatedly chase for updates or wait days for replies to straightforward emails.

Based on my experience, I would struggle to recommend this firm. I hope they review their case management processes and communication standards so that future clients receive a more consistent level of service.

I cannot recommend Patrick McKenna highly enough. As a first-time buyer, the whole process of purchasing a house felt overwhelming, but Patrick made everything so much easier from start to finish.

He was professional, knowledgeable, incredibly efficient, and always took the time to explain everything clearly. No question was ever too much trouble, and he kept me updated throughout the entire process, which gave me so much confidence and peace of mind.

Patrick went above and beyond to ensure everything progressed as smoothly as possible, and thanks to his hard work and dedication, I have now completed on my first home. His communication, attention to detail, and genuine care for his clients are second to none.

If you’re looking for a solicitor who is reliable, approachable, and truly exceptional at what they do, I would wholeheartedly recommend Patrick McKenna. Thank you for everything you’ve done—I genuinely couldn’t have asked for a better solicitor to guide me through such an important milestone.

I cannot recommend JQ Law in Cheadle highly enough. Monica and her team exceeded all of our expectations and made the entire process completely seamless from start to finish.

They were always polite, professional, and incredibly efficient, keeping us fully informed every step of the way. Communication was excellent throughout, and they consistently met every deadline they set, giving us complete confidence that everything was being handled properly.

A special thank you to Chris Clarke in the conveyancing team who was always on hand to assist with any information or documentation they required. His helpfulness and responsiveness made the process even smoother.

The whole team provided an exceptional service, and I wouldn’t hesitate to use JQ Law again or recommend them to anyone looking for a reliable and professional legal team.

I have never used JQ Law before and had no idea how the company would perform for the sale of a house. Firstly their fees were very competitive.
Secondly Shannon Walker jnr solicitor was tasked to act for me with the sale of the property. Shannon was brilliant from start to finish. Always polite, positive, courteous and most importantly professional. A real asset to the company and I personally couldn’t have asked any more from her.
I would definitely recommend JQ Law as a firm to do business with. Many thanks
Karl