PENNINGTONS MANCHES COOPER LLP

Penningtons have treated me with such kindness, sensitivity and dignity following the loss of my baby due to hospital negligence. Grace Norris was consistent, supportive and professional at all times. She made sure to limit our correspondence, so as not to overwhelm me during an already stressful time. All the while she and the team were quietly and diligently fighting my corner in the background, but making sure I was OK throughout and that I understood the process. My case was successful and I can finally have some closure after an extremely difficult time, and I feel positive about the outcome. Thank you Grace and PMC, for making the process as painless for me as possible, and for achieving a fair settlement for me. I will never forget your kindness. Rose.

Very satisfied with the way Bronnie Rae-Le Bourn and Hannah Hope handled my claim and kept me updated with proceedings.

My experience with Penningtons has been nothing but positive throughout the whole process of my claim. Hannah Hope and Sarah Hibberd were exceptional in how they handled my case and their knowledge and support was so reassuring throughout. There was nothing I couldn’t ask them about and they kept me updated and informed regularly which gave me such peace of mind. I can’t recommend them enough.

Buying/Selling property is stressful enough. Penningtons made my experience almost unbearable. It almost fell apart due to untimely communication and no attention to detail or urgency. No apology - not important that these are people's lives.

Pennington’s acted for the vendor in our house purchase, one which should have been a very simple and straightforward process given both sides were end of chain. Even with some complications that arose, these could have been dealt with in a timely manner but this wasn’t the case. Graham Philips in particular was very unprofessional, at times he was rude to our sales progressor and for some reason seemed to deliberately be obstructive by holding up very simple things, or worse would delay the process by getting things wrong entirely. These problems were exacerbated on our end even further by us having a very time sensitive situation with our rental property and unfortunately there appeared to be a complete lack of sympathy or awareness from their side, who seemed to enjoy keeping us in the dark constantly. Because of this I would not recommend them, or Graham, at all.