PRETTYS SOLICITORS LLP

Disappointed place, especially the lady Emma Woollard. Terrible. Reply: Yes of course you don't know. Typical.

I have been with Prettys for almost a year now. My solicitor has been Georgina Rayment. Since day one Georgina has had a firm game plan concerning my legal issues, and I'm very pleased to say she has achieved everything for me. She has been very good and clear at explaining what she was about to do for me. And had been very supportive to me with my issues. She is always very quick and fast at replying to any calls/emails concerning issues I have had. I've also found her very friendly and nice to get on with during my time with her. I really don't think I could have asked at all for a better solicitor or a better firm.
I would recommend herself and Prettys 110% to everyone.

I made an appointment for my elderly mother to discuss and amend her will. I took time off work to go with her and my Mum who is 90 had to get a taxi into town. The person we were supposed to be seeing wasn't there- no apology or reason given- and we saw a a trainee who was clearly out of her depth and hadn't read or understood my Mum's existing will. It was a complete waste of time. This is the second bad experience we have had at Pretty's and we have made the decision to take our business elsewhere.

I went to Pretty’s a few years ago and was very specific about my requirements. I simply wanted a solicitor to look over my redundancy offer letter and let me know if there were any red flags, obvious errors or omissions I should be aware of.
I fully understood this was not a free service and I would need to pay the current rate for consultation. I made it clear the redundancy was imminent and I had not been with the employer very long so any redundancy payment would be minimal. The solicitor was happy to help and we spent just over 40 minutes with her. At the meeting she did ask to take a copy of the letter in the event I did want to follow up with her to which I said there was no need as there would be no follow up as the redundancy was imminent.
A few weeks later after I was made redundant I was billed almost £600.00 and sent a letter summery of the meeting. At the meeting I attended with my partner I was told I would be charged simply for the consultation time. At no point was I told they would be charging to set up a case.
I have used the services of numerous solicitors over many years and I fully expect to pay for any professional service. However I was totally misled by Pretty’s and I would never use their services again

In my dealings with Prettys I have found them to be very helpful. Although, there could be more car parking spaces, as sometimes I have had to pay to park on the road or car park. There are also many pieces of entertaining art in the reception and waiting room areas.