DOUGLAS WEMYSS SOLICITORS LLP

We completed our house sale and purchase with DWS however I was not impressed by the quality of service. On documents we were asked to sign / agree to I had to get DWS to correct stamp duty and remove early repayment charges which was £1000s, something I am concerned vulnerable individuals would not have spotted and potentially paid in error. We also received paperwork to review / sign (circa 30 attachments) the week of the planned exchange which led to stress leading into the final weeks of the completion. They also insist on most documents being printed and a wet signiture being sent to thier office. I understand this for some documents e.g. contracts however the majority of them do not need this (as I did not need to do this for my previous purchase), be aware of extra printing and postage costs (and post office document and ID validation costs). Technically DWS will get the job done, however I am concerned about the inaccurate paperwork and business practices.

Painfully slow, lacking proactivity, poor communication.

I would not recommend DWS based on our experience so far.

DWS are acting on our buyers behalf. They are first-time buyers with no property to sell, yet their side of the transaction has taken the longest in the entire chain. What should have been a straightforward process has been plagued by unnecessary delays.

Communication has been slow, reactive rather than proactive. It took weeks just to onboard the buyers, creating avoidable delays and frustration for everyone else in the chain.

On more than one occasion, Pritesh has claimed not to have received emails from our solicitors, despite other emails being successfully sent to and received from the same email address. I also noticed another review referencing the same conveyancer describing a very similar issue regarding emails, which is concerning.

We have raised our frustrations throughout the transaction via our own solicitors and through the estate agent, but our concerns have not been noted or addressed and has made little difference.

These ongoing delays are potentially putting the entire chain at risk and have caused significant, unnecessary stress for everyone involved.

The transaction is still ongoing despite the rest of the chain being ready to complete.

We had the pleasure of working with Katarzyna Sulikowska throughout the sale of our property, and we truly couldn't have asked for better legal support.
From start to finish, Katarzyna handled every aspect of the process with professionalism, dedication, and exceptional attention to detail. She kept us informed at every stage, answered all of our questions promptly and patiently, and ensured that everything progressed smoothly and efficiently.
We especially appreciated her reliability, excellent communication, and personalised approach. Her knowledge, experience, and commitment gave us complete confidence that our case was in the best possible hands throughout the entire process.
We highly recommend Katarzyna Sulikowska to anyone looking for a professional, trustworthy, and dedicated solicitor. Working with her was an absolute pleasure.

DWS Legal have performed exceptionally well for us on what has been a protracted house sale. Always highly responsive with quick positive advice on the best way forward. We had confidence from a previous experience with them and again they provided a very professional service. A special thanks to Samantha Heatherley and Chaz Thandi

DWS Legal handled both the sale of my current home and the purchase of my new one, and the whole process was managed really well from start to finish. Moving house can be stressful, but they made everything feel much smoother and kept things progressing.

Hilary was my conveyancer and was excellent throughout – always professional, helpful, and quick to respond to any questions I had. Also a thank you to Mina and anyone else who was involved that I may not have directly spoken to.

I really appreciated the clear communication and support during both the sale and purchase. I’d definitely recommend DWS Legal to anyone looking for reliable conveyancers. Thanks again to Hilary, Mina, and the team for all your help!