FDC Law Solicitors

Approached them for a very simple ID1 form verification, been given an initial price of £200 only to be informed a week later that it was actually going to be more than £400. Eventually went with a different firm and got it done via zoom call in about 5 minutes for £79.

Instructed Solicitor Malcolm Gibbs at FDC law to obtain probate after my mother's death and cannot be faulted friendly, fast, and very helpful.
Following on we instructed FDC lawyer Stuart Roxborough to act on our behalf to sale my deceased mothers house and again the service was first class.
Both Malcolm and Stuart were very approachable tolerant and understanding to our needs in difficult circumstances,
Will hesitate to use FDC law in the future.

Another great outcome working with Michael Coward on sale of investment property. From point of sale to completion in 6 weeks that was with a week or so delay waiting for agent's sales memo but in the interim Michael was working on getting info packs from 2 sets of managing agents to save time. Cannot recommend Michael highly enough he deals with all my and my family's property legal work he is calm, easy going and very knowledgeable. A delight to have on your side and highly recommend.

We are very disappointed with the level of service received from this law firm. I enquired about a document being signed a few days ago but no one got back to me as they said they would. After waiting and then having to chase for an update, I was met with an unhelpful attitude and poor communication, stating they were too busy for the job - this should have been stated at the time of enquiry. I expected better professionalism and follow-through from a legal practice. Unfortunately, this experience has left me with little confidence in their client care. Communication and professionalism are key in legal matters, and unfortunately, this firm fell short on both. I would not recommend them based on my experience.

We have just moved house and had the very unfortunate experience of having to deal with this company as they represented our sellers. We found them to be unhelpful, rude, uncooperative and with no regard to the whole selling/buying process. They had a part to play in our purchase being delayed by 4 weeks. This was because they stated that they would not respond to any messages or offer an update to the estate agents because "it was inconvenient for them to do so". Our solicitor even found them intimidating and had to deal with them shouting down the phone at her. If I could, I wouldn't even award them 1 star.
This clearly isn't the first complaint of this nature, so think twice before you instruct them to undertake your business.