HIGHLAND SOLICITORS

Very Poor Communication and Unprofessional Service

I had a very frustrating experience. If you have plenty of spare time and patience, then maybe you can continue working with them. However, once the deposit was collected, communication became extremely difficult. Calls and messages were often ignored.

In particular, Joseph was very hard to reach. When he did answer the phone, the conversation felt unprofessional no basic greetings like “hello” or any polite introduction.

Imagine being in a serious situation where you need to sign a lease contract and urgently need to speak with your solicitor, but they are simply not available. so paying 1700 for what>? to buying headache> ?

Lazzar also answered calls without checking if I could hear him properly or even confirming he was speaking to the correct person before starting the conversation.

In the end, the job was completed, but it came with a lot of unnecessary stress and headaches. I constantly had to chase them just to get a response. Since when did ignoring calls and messages become professional behaviour?

Based on my experience, I would not recommend their service.

Thank you, Joseph, for your outstanding support with the prenup legal advice for my partner abroad. We struggled to find a solicitor who could handle our situation properly, and Joseph stepped in without hesitation. He was friendly, professional, and incredibly efficient throughout the entire agreement process. I would highly recommend his services.

Excellent service. Thanks so much for your help

My family was in trouble: I am a Brit, as are my two children. After years in the Tropics, I could no longer live out there (for various reasons). Ridiculously, my wife (mother to two brit children) did not have the right to live with us in the UK. We were pretty desperate when we came to Joseph - having tried various routes. I'm not sure about his route (human rights law, I think) but it worked. Firstly he bought us a breathing space (about six months) and then, with some follow-up info required, he got my wife leave to remain.

Joseph has a no-nonsense, well-informed approach that produces results. I really don't know what i would have done if this had failed: he is a life-saver.

Mark Reynolds

Reliable , Honest , and Competent enough to resolve issues with the highest values of courtesy .