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Mercy Messenger

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4.4 (32 reviews)
SRA Regulated (8010559) Birmingham
Client rating 4.4/5 32 reviews
Would recommend from approved reviews
Regulation SRA No. 8010559
Services listed 1 area of law Team 0 professionals listed
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Client review snapshot

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4.4
Very Good
Based on 32 reviews
Excellent
60% 3
Very Good
0% 0
Good
0% 0
Poor
0% 0
Awful
40% 2
— Recommendedby clients
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Service rated 4.4/5based on reviews
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About Mercy Messenger

No description available for this branch.

Legal Services

Divorce
Regulated by: Solicitors Regulation Authority

Areas of expertise

The areas of expertise that Mercy Messenger offers, and how many other firms on ReviewAsolicitor also cover each one.

Practice Area Firms in Birmingham Firms nationally
Divorce 204 7,108

Reviews

Verified reviews imported from Google

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Review left 1 year ago Verified
My divorce experience fully echos another reviewers here. Mercys almost arrogant behaviour can give confidence but she does not deliver, instead delegates and does not stay close to your case or the detail at all. And you pay for this financially it's terrible. I sunk so much money into this and then had to go to another solicitor to complete my divorce as costs were too high and zero progress was made. So terrible I contemplated going to the ombudsman but with the stress of the divorce on top of this it was all too much. Please please avoid.
S

simon levine

Review left 2 years ago Verified
Unfortunately a very stressful and in the end unprofessional experience at the hands of Mercy Messenger solicitors. Badly advised at the beginning by the solicitor handling the family side only for her to go off sick indefinitely almost from the very start leaving you in the hands of Mercy herself which proved very damaging and expensive. Her recommendation and usage of barristers proved a complete waste of time and money both for the family and also financial sides. In court not only was one misinformed and totally out of her depth but another charged full day for @3 hours work. Mercy is very good at selling you the promise and comes across with an almost arrogant demeanour that does install some sort of confidence in you that she will deliver but alas proved not so.
I have since been informed from a close friend who’s ex wife used Mercy just how much it cost her and how much it echoed my own experience with broken promises and lack of fight.
There are so many better law firms out there as I found after coming away from Mercy because I was afraid she would not only wipe me out but destroy all hope with the children side. Alas I should have been brave enough to walk away for the financial as well. To end it all Mercy sent the final bill to my seriously ill father with no communication to myself and did not have the courtesy to complete my divorce.
I write this with a heavy heart as I am not normally this annoyed but I would not want anyone else to feel how I do.
S

Spencer York

Review left 3 years ago Verified
A very professional service from start to finish. Mercy has a wonderfully calming presence, I was very impressed with the in-depth knowledge and service I received and would thoroughly recommend Mercy Messenger. I would like to thank Mercy and her team especially Ellie for taking on my case and making the whole experience as painless as possible.
K

Kelly Dunn

Review left 5 years ago Verified
Sometimes, just when you think you’re doing well something comes along to throw you off course!

Without Mercy and her amazing team I don’t know how I would have gotten through what, for me was a incredibly difficult and emotive time. Before finding Mercy I had spoken with other legal representatives who offered no sense of a ‘human touch’. From day one Mercy, Lauren and Ellie listened attentively, provided expert opinion and helped heal my soul surrounding what I felt was a massive injustice.

They say ‘you get what you pay for in life’ with Mercy and her team you get so much more! Every email, telephone call, transaction is responded to effortlessly and she does not suffer fools lightly ( a quality I loved about this firm). I honestly can not recommend them enough.

Thank you to all of you, I am so glad I found you guys!
H

Hunt Susan

Review left 6 years ago Verified
I feel compelled to leave a review because of the amazing service that I have received from the team at Mercy Messenger Solicitors.
I was referred to Mercy Messenger Solicitors by personal recommendation and from the outset I knew that I was in safe hands. Mercy is hugely experienced, and every member of the team is a consummate professional. I was given good advice at every stage and when things got very stressful, I knew I had absolutely no need to worry.
I am indebted to Mercy for her guidance and oversight and to my solicitor, Lauren Parton, who is quite simply amazing. She is incredibly efficient, and her organisational skills are second to none. She is articulate and incisive and managed my case superbly. I was particularly impressed at how accessible she was via. phone and Email and always responded promptly to both. Lauren kept me informed at every stage of the process and no stone was left unturned in terms of preparation for a very complex case.
Furthermore, I was grateful for Lauren’s pastoral support.
It has been a very difficult period and I could not have imagined such a s positive outcome had it not been for Mercy and her Team. I will be forever indebted to them. January 2020

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Contact

  • Ash House Coleshill Road, Birmingham

Firm Activity

0% of reviews replied to
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Ratings by Service

Overall experience
3.4
Value For Money
0.0
Communication
0.0
Approachability
0.0
Legal knowledge
0.0

Opening Hours

Mon 09:00 – 17:30
Tue 09:00 – 17:30
Wed 09:00 – 17:30
Thu 09:00 – 17:30
Fri 09:00 – 17:30 (Open now)
Sat Closed
Sun Closed

Typical hours — contact firm to confirm

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