HAWKINS RYAN LLP

In my experience, Hawkins was more than a solicitor during my conveyancing. Their professionalism, experience and genuine steps that show they had my interest at heart is definitely worth emulating. I will definitely recommend if you are looking for solicitors that do not remind you of robots without emotions.

Would honestly give less if I possibly could. I am selling a house and Hawkins Ryan is acting for the purchaser. The sale was agreed at the beginning of February, within 90 minutes, the draft contract was sent out and it took over 6 weeks to come back to us with any enquiries. These were responded to within 2 hours and they have now been sat on these answers for 2 weeks with zero communication.
We are now left picking up a mortgage for the property and all bills as the tenant has moved out. They have no urgency to get anything done and despite multiple chases, they never respond

Kimberly Pender is the Best! Family solicitor to walk this Planet!! Period!! Don’t go anywhere else.

I actually think I would do a better job myself. Avoid. Communication is atrocious and they are extremely unprofessional.

Received very poor service from this firm overall when dealing with my grandmother’s and mother’s probate. The firm had a very high staff turnover in the 20 months they had our file, this resulted in a slow, inefficient service with many mistakes made. We dealt with enquiries ourselves and were frustrated when we received such a high bill from the firm.
Their escalation procedure was poor, their documented complaints process was not followed due to lack of a complaints manager and no one picking up the work in their absence. The attitude of some directors was very unprofessional, acting like they had done us a favour by replying to our concerned emails whilst they were holidaying in France and some of the senior team don’t have the basic business skills like keeping everyone in copy when responding to emails or reading back on email threads to understand the issue before responding.
I would avoid using this firm for dealing with a probate due to the delays, lack of communication and unprofessional service we received.